Support That Grows With You
BluePrint BPTCare helps your team get more from Dynamics 365 and Power Platform with dedicated support, flexible options, and on-demand training designed to keep your systems running smoothly.
BPTCARE
Support and Training Designed Around You
At BluePrint, we know that post-implementation success depends on reliable support and empowered users. BPTCare makes it easy to access help, training, and technical expertise—so your system continues to deliver value long after go-live.
BPTCare includes:
BPTAssist
Two flexible support plans designed to keep your operations running smoothly.
BPTLearn
Comprehensive training options to strengthen adoption and user confidence.
ADVANTAGES
Why Choose a Custom Support Plan?
Every organization runs differently, which is why our support plans are built to match your needs. Whether you’re managing complex workflows, scaling operations, or training new users, our team delivers the right balance of technical support and business guidance.
Our approach includes:
- Personalized service coverage and response times
- Ongoing system optimization and improvement
- Expert-led training and enablement for every user level
BPTASSIST
On-Demand Support That Fits Your Schedule
BPTAssist gives your team access to real-time help through our secure online portal. Each request is handled by certified consultants who know your system inside and out. Flexible billing and fast response options ensure you get the help you need—without the overhead.
Key Features:
Key Features:
Support Portal Access
Within 4-Hour Response
Standard 8–5 PM Coverage
Annual Solution Assessments
BluePrint Service Subscription Model
A dedicated monthly service designed for businesses that need consistent, high-priority support and ongoing system optimization. By committing to minimum monthly model (determined by assessing your needs and minimum monthly commitment), your organization secures guaranteed access to BluePrint’s experts, discounted rates, and a proactive partnership that keeps your operations running smoothly.
Program Benefits:
Program Benefits:
Strategic Partnership
Long-term collaboration built on proactive planning and measurable outcomes.
Dedicated Resource Allocation
Reserved experts assigned to your account for consistent, responsive service.
Priority Access to Expertise
Subscribers receive first-in-line support and faster turnaround times.
Scalable Support
Adjust resources and scope as your needs evolve.
BPTLEARN
Empower Your Users With Continuous Learning
BPTLearn helps your team stay confident and productive with on-demand training, webinars, and guided learning sessions. From Dynamics 365 and Power Platform to Microsoft 365 and Copilot, our library covers the tools your business depends on.
Includes:
Includes:
- Role-based training sessions and live workshops
- Custom client learning materials
- Access to Microsoft app training, including Dynamics 365, Office 365, Teams, and more
CONTACT