Modern. Unified. Connected
BluePrint BPT adapts our solutions to connect, transform, and expand your systems using our power platform tools and accelerators.
SERVICE INDUSTRY
Industry Pains
- Technical solutions are half-installed, configured and generally mis-used, if used at all with data moving in very unique ways
- Self-Service Portals are needed to address proactive service models
- Service-Focused Business Processes are NOT aligned – unique and creative ‘Tribal Knowledge” exists for each service arm of the organization, making it incredibly difficult to measure effectiveness of service response and care
- Various Data Sources always exist, several systems and ‘local’ data stores need to be uncovered, and normalized
- Non-intuitive user experiences require new User tools to create flexible and agreeable customized user experiences
- Reporting is periodic, localized and very business group focused – Transformation to live full-scale organization reporting is needed
- Unique Business & Government regulations complexity make multi-national solutions problematic
These organizations generally already possess some form of automation. However never a holistic solution. This patchwork of systems and processes are generally re-tooled over the years and no longer serve the needs of a truly responsive / prescriptive service organization. BluePrint BPT assists with evaluation and ultimate positioning of way-forward processes & technology to best address proactive and efficient service-related solutions leveraging Dynamics 365 with Power Platform to assure consistent and effective Account/Case/Warehouse/Order data that all parts of their organization can use to run their respective businesses.
Vertical Markets
MANUFACTURING + DISTRIBUTION
Industry Pains
- Sales, Account Management and Marketing Business Processes are NOT aligned, in many cases don’t exist
- Generally, stakeholders or contributors to the ‘solution’ enriched their processes with self-managed data from Contact Management systems, Outlook or other XLS ‘lists’
- PSA, manufacturing, field automation Business Processes are NOT aligned, or don’t exist
- Technical solutions were obsoleted, with data moving in very unique ways
- Generally, stakeholders or contributors to the ‘solution’ enriched their processes with self-managed data from XLS or other ‘systems’
- Reporting was periodic, localized business group focused – Transformation to live full-scale org reporting was complex
- Non-intuitive user experiences required new User tools to create flexible and agreeable customized user experiences
- Unique Business & Government regulations complexity made multi-national solutions problematic
- Various Data Sources always exist, several systems and ‘local’ data stores need to be uncovered and normalized
BluePrint BPT focuses on an integrated solution, one that leverages the best and most accurate CPQ solution at the FRONT of the process; within Demand Generation and Opportunity Management tools. From here we complete the sales cycle by including manufacturing involvement with the quote and the final order via ERP interrogation for proper costing, bill-of-material (BOM) and ultimately SOP. This robust solution for the sales teams assure consistency in pricing and costing and provides complete order history visibility.